Leadership Theory and Leadership Styles Essay Example | Topics and Well Written Essays - 1000 words

Authority Theory and Leadership Styles - Essay Example Authority, as characterized by Armandi, Oppedisano, and Sherman (2003), is essentially about impacting and inspiring a specific gathering towards accomplishing a shared objective. It is fixated on the sort of connection between the pioneer and the individuals from the association that can persuade individuals to try sincerely and fortify the bonds existing inside the association. A decent pioneer is moving and acceptable with individuals. Administration is tied in with causing the individuals to feel roused, committed, and even propelled through influence and unquestionably not intimidation. To get the genuine results fundamental in an exceptionally serious time, people need to want to put forth a valiant effort, not simply be required to do as such, and this is actually what Ford’s new CEO Alan Mulally has exhibited since he begun working for Ford Company. Regardless of his confinements and the company’s troublesome conditions, Mulally has demonstrated his longing, ene rgy, and assurance to enable the organization to endure the downturn in 2000 and in the end understand its potential towards progress. He drives the whole group of Ford with a dream, energy, and heart that energizes and moves his kin to take part in the company’s business tries. Mulally, an American specialist and previous aviation fellow at Boeing, has clearly changed the course of business for Ford. With his novel points of view on authority and the executives, he had the option to help Ford got from its billions of misfortunes explicitly during the downturn time frame. The most significant component of his initiative, which maybe has incredibly helped Ford endure, is the manner in which he centers around the most significant and creative thought that he thinks would best work for the organization and for the individuals. He accepts that center is an essential part of a fruitful initiative since it takes a great deal of reasoning and legitimizing to get the correct choice a mong the numerous open doors accessible. When Mulally showed up at Ford in 2006, there were different vulnerabilities about his arrangement as the organization’s new pioneer. The very certainty that he was a pariah and thought nothing about the vehicle business made a great deal of doubts from different individuals from the association (Kiley, 2009). However, Mulally remained center around pondering approaches to improve the association from inside to its general execution in the market (Taylor III, 2009). As a pioneer, Mulally receives the majority rule or participative administration style. A majority rule or participative administrator’s style fundamentally empowers the support of every individual from the association in dynamic (Armandi, Oppedisano and Sherman, 2003). The pioneer or supervisory group counsels the whole gathering before it closes any issue in the association. In this sort of organization, it is profoundly basic to win the participation of the group or association individuals since this will propel them successfully and hopefully. Mulally changed the bureaucratic arrangement of the organization and expanded cooperation from representatives of various offices and levels: When I showed up there were six or seven individuals answering to Bill Ford, and the IT individual wasn't there, the HR individual wasn't there†¦ So I went up and remembered each useful order for my group since everyone in this spot must be included and needed to know it all. (Taylor III, 2009, para. 26) Mulally’s participative authority style is significantly progressively reflected through how he advances open and viable correspondence

Kenny Ramirez Mr. Casey Essays (860 words) - Behavior, Abuse, Film

Kenny Ramirez Mr. Casey Moral Issue Bullying Tormenting has been occurring for quite a while. Individuals either face a domineering jerk or simply overlay like a folding chair. Tormenting is either (to certain individuals) a quality or a shortcoming, by and large individuals do get powerless and simply let it occur every day. At that point there is that one child that takes the domineering jerk out like Craig did to Deebo in Friday. I for one am in support of harassing, for different reasons one being that it gives a child thicker skin. As a more youthful child I experienced childhood in Newburgh, NY and I went to Temple Hill Academy where I could state you were one of three things, one you were a white child from the town, two you were a very child that simply needed to go to class or three you were a little group part nearly ; I was two, three, and an overspill of insane. I recall everybody one of my companions would ridicule one another and we would go to and fro for the entire school year. I likewise recall a bunch of children singling out one of the very children so I got into a battle with one reason for this, I wound up winning to make sure he knew not to meddle with that kid until the end of time I cut him with a pencil and disclosed to him it was in the interest of Ryan which I turned out to be old buddies with. See the thing about my companions is that at whatever point we would go to and fro we would hit weaknesses now and again, which was uncommon one of us would flip and get all genuine we would all snicker and make a joke until they giggled and got over into the tormenting soul. I can likewise say that us doing that among ourselves began a pattern around the school for the more established children like 5 th grade or more to begin doing likewise and I can genuinely say harassing the very children went totally downhill and everybody began doing what we did regularly to one another which thus additionally began something that I really accepted was perhaps the best thing I've seen and that is various gatherings of companions going up to these very children plunk down with them and lift their certainty up and they would participate and begin ridiculing one another. Truly that is one of the numerous easily overlooked details that would put a tear to a genuine niqqas eye, I felt like that was best thing I've seen, it caused me to feel great about beating u p menaces. Presently I am a similar man I was before I will safeguard anybody (except if they merit it) from tormenting , in the event that you need to menace somebody let it be your gathering of companions or a kin not an unprotected child that will do nothing. To survey another point of view, harassing to those that are vulnerable, calm, and have nobody around to shield them end up in an extremely awful circumstance. The child that I assisted that day, Ryan had revealed to me he would not like to ride the transport to class or even come to class since what was happening to him. See I have an inclination that on the off chance that I wasn't there or if no one goes to bat for these children they could transform into a Virginia Tech sort of circumstance, or transform into one of these numerous adolescents that kill themselves because of tormenting which these days is generally all via web-based networking media. Each grown-up says something very similar to a child Ignore them . They are only envious of you, I don't think its ideal for a grown-up to state that since they are not the ones being tormented. A great deal of children can't overlook certain things menaces can say , you never realize a children mother could have kicked the bucket an d a domineering jerk can say something regarding the children mother and that will make the child snap in to either the Virginia Tech kid or the child that murders himself . Tormenting isn't directly in this sense since it winds up

Bruno Recalibration

Bruno Recalibration It was 86 degrees F in Boston on Wednesday! A blooming tree in front of the Senior House dormitory Now, Im in New Jersey for the wedding of an MIT roommate. Lots of old friends from across the country are coming in for the festivities. Most of us know each other as we chose to live in Baker House for our 4 undergraduate years. Baker House has been in the news lately because on Thursday, it revived an old MIT/Baker tradition: the piano drop. According to The Tech, The piano drop was first enacted in 1972. It was conceived by a Baker resident, Charles Bruno 74, who wanted to bring back the grand old hacks of the past. In honor of him a new unit of volume was created: the Bruno.' Now the Bruno, like the Smoot, is a uniquely MIT unit of measure. Brush up on some of your MIT jargon Bruno - A unit of volume resulting from a piano falling six stories onto Amherst Alley from the roof of Baker House. [How To GAMIT 2004] Bruno A unit of volume equal to the size of the dent in asphalt resulting from the free fall of an upright piano. Determined to be 1158 cubic centimeters when the experiement was first performed in 1972. [MIT Club of Boston, 1999] Thursdays piano drop was the first since I was an MIT sophomore. It had been performed annually between 1972 and 1984, when Amherst Alley (dorm row) was moved farther from Baker, eliminating the test site for recalibrating the Bruno. Nevertheless, the piano drop has occurred a number of times in the past 20 years. But since it has been 7 years since the experiment, this one made the local news. It is currently New England Cable News video of the day. The Tech also had some nice photos. Thursday was another kind of drop date, that is the final day MIT students can drop a class. MIT is fairly flexible about things, as classes can be added to your schedule in the first 5 weeks of the term, and can be dropped from your schedule up to 10 weeks into term. Also, Thursday was also the first day of Spring Weekend, featuring the Fierce Forever drag show, which Alison blogged about here. And given that today, Friday, is Earth Day, I thought Id take the opportunity to highlight just a few of MITs cool environmental programs: The freshman year Terrascope program: Terrascope is an integrated studies program in which the Earth System is used as a context for the first-year core subjects in math, physics, chemistry and biology. It is a small learning community in which you will be encouraged to explore how these core disciplines, as well as engineering and humanities, are applied to understanding the structure and evolution of our planet. The Earth System Initiative: Planet Earth is a monument to the magnificent complexity that can arise from interactions among physical, chemical and biological processes. Understanding the nature of these interactions is one of the grand challenges for science and will require the coordinated efforts of scientists, engineers from what are traditionally distinct disciplines. The Earth System Initiative at MIT is a new multidisciplinary research and education effort that is committed to bringing together scientists and engineers from these different disciplines. Our goal is to forge new understandings of how different aspects of the Earths natural systems interact with and depend upon one another. The Environment at MIT website: MITs focus on the environment spans many facets of life in our community from the strategic goals and policy of our administration, to the academic programs and research activities of our faculty and students, to recycling, composting, green goods procurement, and toxic use reduction initiatives across our entire community. Use this site to learn about everything environmental at MIT: our vision of environmental responsibility; how we deliver on that vision in our teaching, research, and operations; and how you can become involved. Major in Science of Earths Environment (SeE): Some of the greatest challenges confronting our society are related to how we influence the environment of our planet. The evolution of Earth through time is determined by the interactions of the solid earth, its fluid envelope of sea and sky, and the life forms that dwell upon it. Understanding this evolution and thus providing a context for judging human impacts requires a multidisciplinary, systems-oriented approach. Through its new SeE program, MIT provides students the opportunity to obtain an undergraduate degree in Earth, Atmospheric, and Planetary Sciences with a concentration in the environmental sciences. SeE emphasizes basic quantitative sciences (physics, chemistry, geology, and biology), the emerging science of complexity, and the role of science in shaping environmental policy. Graduates are prepared well for advanced post-graduate work in fields as varied as climatology environmental law, geochemistry, public policy, and environmental resource management. Graduates not electing to pursue more advanced degrees may find employment with environmental consulting firms, as naturalists, or as teachers. Finally, dont forget that Friday is also the second day of Spring Weekend, with the International Fair in the afternoon and the Spring Concert, featuring Fabolous Lloyd Banks. As for me, Im off to the rehearsal dinner

Essay on Good Peoples Country - 732 Words

Choose three or four characters from Cat’s Cradle and Good Country People and discuss them in terms of existentialism and nihilism? amp;#9;In both Cat’s Cradle by Kurt Vonegut and Good Country People by Flannery O’Connor the authors show how a character is corrupted and changed from an existentialist to a nihilist. The existentialist ends up losing their faith in life, and is left believing in nothing. They then turn to being nihilist after having the only thing they believed destroyed. In both stories the author uses both existentialist which is corrupted by nihilist. Existentialism is a philosophy centered on individual existence and personal responsibility for acts of free will in the absence of certain knowledge of what is right†¦show more content†¦They then believe that life has no purpose or meaning and they are terribly disappointed. This is a prime example of existentialism. After some time Manly and Hulga begin kissing. Next, Manly tries to persuade Hulga to tell him that she loves him. Then, he busts open his case, finds alcohol, porno playing cards, etc. and then takes her leg f rom her. He leaves her on the loft alone with no way to get down and flees. In his hollowed-out bible, he keeps a flask of whiskey, a deck of pornographic playing cards, and a small blue box of condoms. He has been believing in evil since he was born because evil is the absence of good nothing. Hulga means, by amp;quot;nothing,amp;quot; her existential philosophy, that life has no meaning or purpose. Manly again means evil. When Manly is referring to amp;quot;nothing,amp;quot; that is nihilism. amp;#9;In Cat’s Cradle the existentialismt is Julian Castle and the nihilist is Newt Hoeniker. Newt is the midget and son to the maker of the atomic bomb. He says, quot;No dam cat, and no dam cradle,quot;shows that Newt doesn’t look deeply with his imagination for the cat and cradle. This signifies his failure to search for meaning inShow MoreRelatedGood Country People882 Words   |  4 PagesGOOD COUNTRY PEOPLE by Flannery O Connor The short story Good Country People was written by O’Connor. The story introduces us to well-educated a woman who was thirty-two years old. This woman has an artificial leg which was shot off in a hunting accident when she was ten. She went to college and earned a doctorate in philosophy. She has a heart condition; so she cannot work and has to live at home with her mother. The name given to her is Joy but she changed her name to Hulga. She mocks her motherRead MoreGood Country People1609 Words   |  7 Pagesâ€Å"Good Country People† Questions 1) My initial response to the story’s title is that the short story was going to be about a happy family that lived in the country and drama to make the story interesting. At the start, it seemed as if anybody that was from the country were â€Å"good† and never did anything wrong throughout their entire life. The story basically begins right after Mrs. Hopewell says, â€Å"the reason for her keeping them so long was that they were not trash. They were good country people†Read MoreThemes Of Good Country People769 Words   |  4 Pages Flannery O’Connor’s short story â€Å"Good Country People† depicts Hulga, a highly educated woman and has a PhD, is being jerked around by an immoral bible salesman. â€Å"A good man is hard to find† is a story of a grandmother and her family murdered by a horrible man who called â€Å"the misfit† during the road trip. Although â€Å"Good country people† and â€Å"a good man is hard to find† are written by the same author, many elements in those two stories cause them have similar themes in religion, misplace trust andRead MoreGood Country People Essay1058 Words   |  5 PagesIn Flannery O’Connor’s story, â€Å"Good Country People† the symbol of traveling Bible Salesman Manley Pointer’s hollow bible outwardly represents an image of faith and morality, appearing to be full of the word of God, while holding items that are in direct conflict with biblical morals. Manley Pointer is not the person he presents h imself to be when he meets Mrs. Hopewell. Thus, he resembles the hollow bible, acting directly opposite of who he really is to purposefully deceive others. Deception isRead MoreGood Country People Review1406 Words   |  6 Pageslessons, but real life experience is what makes people wise. Being smart is not the same as being wise. A person can be smart, he or she can have many degrees and diplomas, but unless he or she have experience life, they will not be wise. Flannery O’Connor’s â€Å"Good Country People† shows that people can be well educated and not be wise. Joy and Mrs. Hopewell think that they have the world figured out, but when they encounter Manley Pointer, a â€Å"simple country boy†, they will finally see the world as itRead MoreIrony in Good Country People748 Words   |  3 PagesIrony in â€Å"Good Country People† Flannery O’Connor uses characterization, and the themes of good versus evil and the psychological and physical problems of the characters, to create irony in the story. The characterization of both Mrs. Hopewell and Joy/Hulga creates irony, which begins with their names. Then the theme of good versus evil, demonstrated by the belief that country people are â€Å"good†, also creates irony. The story is about a farm owner, Mrs. Hopewell, her onlyRead MoreIdentity In Good Country People1559 Words   |  7 PagesIdentity in Good Country People Characterization is the biggest component that helps build on the themes of identity in the short story â€Å"Good Country People† written by Flannery O’connor. The theme itself is dependent where as the characters are independent of each other. The characters behaviors build within each other. Firstly, the main character in this short story is thirty two year old Joy who is now known as Hulga. Her character is described as vulnerable to other people but in her eyes isRead MoreGood Country People Essay984 Words   |  4 PagesThe short story â€Å"Good Country People† by Flannery O’Connor reveals that evil comes in many disguises and that it will try to harm believers and even nonbelievers. Manley Pointer’s character serves as evil and is similar to the serpent in the bible. Manley Pointer has crafty evil ways, he is malicious, and deceitful just as the serpent was to Adam and Eve in the Bible. Manley Pointer is introduced as a good country simple young man who is going around selling Bibles. He tries to sell Mrs. HopewellRead MoreTheme Of Good Country People1126 Words   |  5 Pagesstories â€Å"Good Country People†, â€Å"Hills Like White Elephants†, and â€Å"The Storm.† I believe that the theme across these stories is to be ware of the wolf in sheep clothing. In these stories, there was an antagonist that posed as a protagonist who even though their intentions may have looked well skin deep, the underlying intentions against the main character were not of good intent. I will describe certain situations in each of the three stories that show the theme I have noted. I believe that a good personRead MoreSummary Of Good Country People 830 Words   |  4 PagesAlexandra Dorman Mrs. Ermis English 1302.02N 1 November 2014 Summary of â€Å"Good Country People† In each of Flannery O’Connor’s works she inhabits a Christian aspect or theme. In O’Connor’s short story Good Country People, a 32-year-old atheist woman named Joy is faced with the representation of evil in our society. The protagonist Joy believes that her name doesn’t fit who she is. Because of this opinion she decides to legally change her name to Hulga. When Hulga was 10 years old she was in a hunting

The Epic of Gilgamesh and Sumerian Culture Essay - 792 Words

The Epic of Gilgamesh and Sumerian Culture The Epic of Gilgamesh is generally regarded as the greatest literature about tales of a great king. The Epic of Gilgamesh served to show us a lot of things. The time period of BCE is very blurry, and this story attempts to describe many different things in not only Sumerian beliefs, but also Sumerians culture as a whole. Like many stories from BCE the truth itself is questionable, even though a lot of the information is fact. The factual information that Gilgamesh teaches us about Sumerian Civilization is that had had many craftsman and artistic skills, and also a strong belief in Gods. Gilgamesh is introduced as knowing all things and countries including mysteries and secrets that†¦show more content†¦This is proof of the Sumerian architectural abilities. The architecture in Mesopotamia are considered to have been contemporary with the founding of the Sumerian cities, but there was some complexity in the architectural design during this Protoliterate period (c. 3400-c. 2900 BC). This is shown in the design of many religious buildings. Typical temples of the Protoliterate period--both the platform type and the type built at ground level--are, however, much more elaborate both in planning and ornament. The interior was decorated with cones sunk into the wall, covered in bronze. Most cities were simple in structure, but the ziggurat was one of the worlds first complex architectural structures. The Sumerian temples, called ziggurats was a small brick house that the god was supposed to visit periodically. This house, however, was set on a brick platform, whi ch became larger and taller as time progressed. Along with showing many types of Sumerian craftsmanship, the epic shows the strong belief in many gods. All through out the story Gilgamesh comes in contact with many gods. But even before the contact with the gods, there was talk about Gilgamesh being created by them. When the Gods created him they gave him a perfect body...Shamash...endowed him with beauty, Adad endowed him withShow MoreRelatedReview Of The Epic Of Gilgamesh 1301 Words   |  6 Pagesthroughout history and in many different cultures. All quest stories follow the same pattern and have the same archetypes. The first stage in a quest is the call to adventure or the protagonist s separation from his or her daily life. The next stage is the , threshold stage. After threshold is initiation or loss and the final stages are, the ultimate boon and return. Within every quest, there is also some lesson to be learned by the protagonist. The Epic of Gilgamesh, a story writte n thousands of yearsRead MoreComparing The Epic Of Gilgamesh1476 Words   |  6 PagesThe Epic of Gilgamesh is a Sumerian epic of the great king Gilgamesh and his deeds on Earth in ancient mesopotamia and in the city of Uruk. It is an important historical text because it is one of the oldest western epics and because it explains much about how the ancient Sumerians viewed the Gods (Mark). The epic contains the tells of Gilgamesh, Enkidu, Utnapishtim, and many Gods and Goddesses of ancient Sumeria specifically Ishtar, the Goddess of love. In the tale Gilgamesh is created by the GodsRead MoreRole Of Civilization In The Epic Of Gilgamesh1194 Words   |  5 PagesWhile many believe inhabitants of early civilizations, like the Sumerians, were at peace with their environment and community, The Epic of Gilgamesh has challenged that idea and suggests that whether or not a Sumerian was civilized or not, determined their relationship with the environment and community. In The Epic of Gilgamesh, representation of the best and worst of humanity is presented through the characters, Enkidu and King Gilgamesh. From the beginning, Enkidu is portrayed as an uncivilized, wildRead MoreGilgamesh And Death821 Words   |  3 Pagestheme in the The Epic of Gilgamesh. Being that this epic largely represented the Sumerian and Mesopotamians idea I believe the feeling of Gilgamesh himself on death and it s aftermath would be very much the same for most of the society in the time that it was written. Gilgamesh was largely afraid of dying and did everything he could to avoid this inevitable fate. The first major sign we have of Gilgamesh s fear of dying comes when his friend Enkidu dies. At first Gilgamesh cannot even acceptRead MoreImagery and Themes in the Epic of Gilgamesh1139 Words   |  5 PagesContext - Imagery and Themes Rosenberg notes that Gilgamesh is probably the worlds first human hero in literature (27). The Epic of Gilgamesh is based on the life of a probably real Sumerian king named Gilgamesh, who ruled about 2600 B.C.E. We learned of the Gilgamesh myth when several clay tablets written in cuneiform were discovered beginning in 1845 during the excavation of Nineveh (26). We get our most complete version of Gilgamesh from the hands of an Akkadian priest, Sin-liqui-unninniRead MoreEssay about Comparing The Epic of Gilgamesh with The Odyssey1262 Words   |  6 Pages The Epic of Gilgamesh and The Odyssey both are held in high respect by literature analysts and historians alike for the characterization of the hero and his companion, the imagery brought to mind when one of them is read, and the impressive length in relation to the time period it was written in. The similarities that these two epics share do not end with only those three; in fact, the comparability of these works extend to even th e information on the author and the archetypes used. However, TheRead MoreAncient Civilization And Modern Day Iraq And Kuwait Essay1279 Words   |  6 PagesAncient Sumerian Civilization The ancient civilization of Sumer was located in modern-day Iraq and Kuwait, and is believed to have begun around 6000 B.C. It is considered ‘The cradle of civilization’ by most historians, because it’s where the first elaborate urban societies appeared. Sumerians were polytheistic, and had a pantheon consisting of many gods and goddesses, who were anthropomorphic superhumans. The Sumerians held a unique view of creation, the afterlife, and worship. They contributedRead More A Comparison of the Epic of Gilgamesh and the Hebrew Scriptures1302 Words   |  6 Pages A Comparison of the Epic of Gilgamesh and the Hebrew Scriptures The Hebrew Flood story of Noah and his obligation to preserve man kind after God had punished all living creatures for their inequities parallels The Epic of Gilgamesh in several ways. Even though these two compilations are passed on orally at different times in history the similarities and differences invoke deliberation when these stories are compared. Numerous underlining themes are illustrated throughout each story. Humans areRead MoreEssay on Gilgamesh vs. Genesis1436 Words   |  6 PagesGilgamesh vs. Genesis In our society, which is overwhelmingly Judeo-Christian, students often find it difficult to compare Bible stories with tales from other cultures, because our own belief system is wrapped up in the prior, and it is hard for many of us to go against our traditional faith to evaluate them objectively. But in a comparison of the Biblical book of Genesis with the ancient Sumerian text, Epic of Gilgamesh, many parallels suggest that the same type of spiritualRead MoreThe Epic Of Gilgamesh : The Goddess Aruru, The Temple Prostitute, And The Unnamed Bride1206 Words   |  5 PagesThere are three important women in the epic of Gilgamesh: the goddess Aruru, the temple prostitute Shamhat, and the unnamed bride. Each of these individuals give unique insight into the culture of the Sumerians in the time of Gilgamesh and Enkidu. The goddess Aruru exemplifies that, despite being a deity, all women were subjected to certain constraints based solely on their gender and societal norms. Shamhat demonstrates that women held various functional roles in society, including roles within

Internal Selling “Putting Theory Into Practice” Free Essays

Mental Model: As mentioned by John Bradley Jackson, â€Å"internal selling can be the hardest sale†. A salesperson might feel that convincing the customers and winning the deal is the end to it, but that is not true. Convincing the people within the organization and specially the higher management is a tougher job to do. We will write a custom essay sample on Internal Selling: â€Å"Putting Theory Into Practice† or any similar topic only for you Order Now There is resistance and inflexibility to change. The internal sales cycle is almost similar to the process of selling to the end customers. A salesperson has to understand the process, his role in it and then communicate everything to everyone (From John Bradley Jackson). After studying the course â€Å"Internal Selling†, I have understood the importance of selling within the organization. Like a ray of white light consists of all the colors, behind any decision in a company, there are different persons involved. These people have different ideologies, mental models, constraints and resistances. To be a successful internal seller, one has to accept this fact and be adaptable to apply different approaches to convince these people with the help of three types of selling skills: strategic, tactical and self-management. Thus he will be able to network and effectively implement any idea or plan internally. Executive Summary: This report talks about the Super-Ware case and tries to analyze how different internal selling concepts can be used in such a scenario in real life. There are two challenges here. The first one is to win over the customer Australian Home and the second one is to convince the people within the organization to agree to the demands of Australian Home. SPIN selling techniques can be used to convince Australian Home. For the second part, six stage internal sell process is explained. For each of the stages, relevant theories and concepts have been used. The final goal is to convince both the companies to strike a deal so that a long term good business relationship can be started. Putting Theory into Practice: I will consider the â€Å"Super Ware† case and try to analyze it in the lights of the theories learnt in the course â€Å"Internal Selling†. First, I will describe the situation in brief. Then the two parts will be discussed separately. The first part, convincing the customer, Australian Home will have discussion on how SPIN selling technique can be used here. The second part, convincing the company people, will be dealt with the six stage internal sell process. Situational Analysis: Super-Ware is a cookware company. It designs products to simplify people’s lives. For more than 100 years, they are helping people to save money and time by keeping their food fresh for longer. Super-Ware offers a wide range of products for storing food, food preparation, cookware, storage and serving items. They have designed a new technology cookware. This is called Snap-Shut which has the patented Easy-Find technology. The first challenge of the sales representative is to win the deal from the most shopped general merchandise retailer of Australia, Australian Home. Then the second challenge is to convince the departments within the organization to agree to the needs of Australian Home. 1. Convincing the End Customer: Australian Home 1. 1 SPIN selling technique: First, I will try to apply the SPIN selling technique as proposed by Rackham, 1987 to be able to win over the customer, Australian Home. †¢Situation: Australian Home is one of the biggest retailers of Australia. It is part of Australian Home Corporation, Limited which operates in retail, financial services and petroleum. More than 25,000 Australians work across the company. It has 254 stores in a wide range of communities nationwide. Australian Home stores offer a unique mix of products and services through the leadership of three specialty stores under one roof- Automotive, Sports and Leisure and Home Products. The product in question, Snap-Shut is currently not listed in Australian Home but other products of Super-Ware are sold in Australian Home as well as other competitive products like Lite-Box and Snap-Tight. Snap-Shut is sold in three retailer stores in Australia currently: All-Mart, Wellworths and Dollarland. The objective of the salesperson is to secure full listing of the Snap-Shut product line before the key summer picnic season. It is known that the future relationship with Australian Home is dependent on successfully getting this deal. †¢Problem: Consumers cannot find the lids of their containers and the Easy-Find technology of Super-Ware solves this problem. But there are some issues. Super-Ware does not accept returns of products and there is no guarantee that the products will sell as it is a new innovative range of cookware. The shipping policy of Super-Ware is FOB (freight on board) to the retailer. This means Super-Ware’s responsibility ends once the products are on board and the retailer has to bear the responsibility from then onwards. To add to these, Australian Home wants the products to be delivered in boxes of 20 instead of the Super-Ware convention of 10. They also want the boxes to have red transparent lids and not blue. Moreover, they demand to sell below the MSRP (manufacturer’s suggested retail price) by at least 2 cents for each if the items. They do not want the FOB policy for shipping and want the products to be delivered directly to their Melbourne depot. Implication: Over 70% of consumers are routinely unable to find the lid that matches their containers and another 52% loose the lid completely. The Snap-Shut products solve two problems, leakage and easy organization. They have unique locking tabs for secure storage and the lid snap to the base so that it cannot get lost. The lids are transparent which means whatever is stored within the boxes can be seen easily. It will help the customers to find what they want in a time efficient manner. This Easy-Find technology is patented by Super-Ware. So these boxes will attract more customers than competitors. This will mean more business for Australian Home. The competitors of Australian Home: All-Mart, Wellworths and Dollarland currently sell Snap-Shut products. So not listing this range will result in competitive disadvantage for Australian Home. Moreover, after the Christmas season, customers will have many leftover foods and Summer being a picnic season, they will need more food storage boxes. These customers will be more than happy to buy the unique Snap-Shut products. These are some of the main reasons why Australian Home should store this new product range. Need-Payoff: Australian Home is convinced about the innovative Snap-Shut products. But they have raised some demands to be fulfilled before placing the order. Getting this deal is very important for Super-Ware. This will ensure start of a good professional relationship with Australian Home which can be turned into a long term one. Australian Home is the biggest player in Australia and having a good relation with them will help S uper-Ware to gain more profits. If the demands of Australian Home are fulfilled and they are given guarantee of sales, they will order the products. This will mean gaining their trust and future orders. To make it a success, the sales representative has to use his selling skills to convince the people within different departments in the organization to accept the demands of Australian Home. 2. Convincing the Internal People of the Company: Super-Ware I will use the six-stage Internal Sell Process as proposed by Friesen, M. E. , 1998 to describe how the people within the organization, Super-Ware can be convinced to agree to the demands of Australian Home so that the deal comes to a successful end. The sales representative has to use the three selling skills of Strategic, Tactical and Self-management to do this task. 2. 1 Identify the Problem: There are four demands of Australian Home which is related to four departments. †¢The Marketing/Brand team has to be convinced that supplying red lids will be beneficial and cost effective †¢The Production team has to be convinced that changing the pack box quantities from 12 to 20 is viable †¢The Sales, Finance and Marketing teams are to be convinced that selling 2 cents below the MSRP will benefit the company †¢The Supply Chain team should agree to ship the products to the Melbourne depot 2. Generate Ideas: People are different. They have different mental models. These models influence how they observe and understand the world and finally how they take actions and behave. They have different constraints and resistances. To convince these people, one has to accept that they are different and try to think in the same w ay as they do. Different approaches are needed to accomplish this. One has to be ready to apply them and be effective at gathering information to successfully apply them (Spiro, Weitz, 1990). This is called Adaptive Selling. As explained by John Bradley Jackson, â€Å"Internal selling can be the hardest sell†, one need to explain the unique attributes of the new customer agreement and don’t expect people to seek out the details about the new agreement. The people within the organization should be specifically communicated about the importance of the deal. They should be involved to generate ideas about how to meet the demands. The four departments can be given the following four reasoning: †¢Marketing: As Christmas is coming and red is a popular colour in Australia, changing the lid colour from blue to red might become more beneficial for the company. The department people might argue that changing the colour of the lid will confuse the end customers. The end customers can easily identify the colour blue with the Super-Ware brand name. This is part of their brand recall. And doing something which may affect the brand loyalty is a very risky decision. But the counter argument here can be that Australian Home and Super-Ware will engage in cooperative advertising which will feature both the companies. This adds will carry the message that Super-Ware has brought new Christmas special red lids exclusively for the Australian Home customers. This will help to increase the brand loyalty rather than affecting it. Another argument from the department can be that there is no guarantee that customers will like these red colour lids and buy them. The reasoning here can be that Australian Home, being the biggest retailer has more knowledge about the customer preferences and they have the confidence that the red lids will attract more and more customers during this festive season. †¢Production: Australian Home wants the products to be delivered in pack of 20. The Production department will say that doing this will mean different packaging process for Australian Home. Currently, the products are delivered in cases of 12 for all the other customers. Changing the packaging process only for one customer will result in more cost. Super-Ware might outsource the entire packaging process but that will mean losing the control over it. And if Super-Ware decides to standardize the process and package all products in cases of 20 for all customers, then the other customers might disagree to it. The sales representative can try to address these concerns by saying that packing in cases of 20 instead of 12 will save packaging material and thus save cost. The other customers can be convinced to accept delivery in packs of 20 with the reasoning that this is an environment friendly manner of business. †¢Finance: The Finance and Sales teams are to be convinced that selling below the MSRP will be beneficial in long term. They might say that if Australian Home is sold at 2 cents below the MSRP, then the other customers will also demand the same. But the counter argument here can be that, Australian Home is one of the biggest retailer and they have the biggest customer base. Profit = quantity * price. The reduction in price will result in more quantity being sold and thus more profit. If the other customers also demand same reduction in price, then Super-Ware can say that Australian Home gives the guarantee of more quantity, if they are also ready to buy more products and confident to sell them then they can also be given this privilege. Thus in long term, this will mean more Super-Ware products being sold and more profit for the company. †¢Supply Chain: Currently Super-Ware has the FOB shipping policy. The products are shipped from China and it is the responsibility of the buyer once the products are on board. Australian Home is worried about this responsibility, they are not worried about the money i. e. they are ready to pay the shipping prices but do not want the hassle of customs and other responsibilities. The Supply Chain department may say that changing the policy will mean new agreements and more legal costs and moreover the other customers will also start demanding the same. But they can be convinced saying that Australian Home is a major key account and they mean more business for the company. And they are not concerned about the money. Super-Ware only has to arrange for the responsibilities. All they have to do is to contact some outsourced expert shipping company for this. The expenses will be paid by Australian Home. If the other customers demand this, then they can be asked to enter into a long term business contract to avail this service. 2. 3 Network the Ideas: After talking to different departments, convincing them and asking them for suggestions, the ideas have to be communicated to all within the company to gain support from top management and others within the organization. The sales representative has to use his networking skills in this stage. He has to understand that people have different ego states from which they can communicate. This is the transactional analysis proposed by E. Berne, 1986. There are three ego states: †¢Parent †¢Adult †¢Child And there are three types of transactions possible within people: †¢Reciprocal/Complementary †¢Crossed †¢Duplex/Covert While communicating with someone, one should try to analyse the ego state of that person and try to guess the type of transaction he is trying to do. Accordingly, the sales representative should behave with that person to perform a successful friendly communication. Everyone in the organization should be convinced about the importance of the deal with Australian Home and the new ideas thought of to meet the demands of them. The sales representative can use his different powers, coercive, utility and honour, to influence and convince people. Influence is termed as the highest level of all human skills. The sales representative has to identify the most influential persons within the company or the opinion leaders. If these people are convinced, then they can motivate others to agree to the changes required to meet the demands of Australian Home. The other people who should be targeted first are the people with knowledge, people who have good connections in the company and also who are trustworthy. These people might help to get support and cooperation from others. People do not like changes. They are resistant to changes. And the worst part is, if one process succeeds then people become more resistant to change it. Meeting the demands of Australian Home requires some serious changes in the company policy. So the sales representative has to be very careful to make sure everyone is convinced that these changes are good for the company in the long term. Everyone should be involved in this process. People feel more obliged to agree to changes if they are engaged in and part of the process. The sales representative should keep in mind that there is the ladder of inference as proposed by Peter Senge. These are the stages that one goes through while inferring something. One decides what information to select from the pool of available information, and then he describes this information to himself and makes the interpretation. After that he evaluates it based on his views and opinions. Then finally he theorises it and concludes. This is the complex procedure behind any inference. People do these steps in mind without knowing that he is doing these. So, it is important to know that everyone has their own different ladder of inference. To convince someone and sell some idea to him, the seller has to act in a friendly way so that the person infers the exact thing that the seller wants him to infer. The ideas generated by talking to the four departments should be networked within the company with these theories kept in mind to ensure effective communication and generating support. The sales epresentative has to use his powers and influence skills to successfully convince everyone in the company. He should use his four types of influence styles depending on the situation: †¢Involving: He should use this style with people who are friends and trustworthy. It should be used to build collaborations based on the same goals. They can form a team together and work towards motivating and convincing others in the com pany. †¢Inquiring: He should use this style of influence with people who have some other needs. He should talk to people and try to identify their objectives and goals. Then he can try to convince them about his ideas and in turn he will help them to get success on their respective issues. †¢Leading: He should use this influence style to let everyone know the importance of this deal and the importance of Australian Home as a major long term key account customer. If the employees within the company are convinced about the importance of the issue then they will shed their resistance and come forward to make the deal a success. †¢Proposing: This style of influencing involves proposing various options and solutions with rationalizations. It is a structured style. This style might be used with people within the four departments. The sales representative should try to get these people involved in the whole matter. He should ask for their suggestions and they should work together towards a win-win solution for both the companies. 2. 4 Close the Deal: This is the hardest of all the stages. Getting the commitment from the top management can be as hard as possible. They can be convinced still not committed. The sales representative might have to use different closing techniques depending on the situation and the persons involved. While closing, the sales representative can use the concept of co-opetition, Brandenburger and barry, 1996. It is not necessary that one party has to be defeated for the win of the other party. It can be a win-win situation for both Australian Home and Super-Ware. The top management has to be convinced that. The solutions should be made in such a way so that they benefit both the companies. 2. 5 Implementation: This is the stage once commitment is gained from the top management. The ideas should be implemented. The sales representative should personally ensure that all the four departments can successfully implement all the olutions. He should be involved in the entire implementation process. He should also ask the Australian Home representatives for their feedbacks. He is the middle man between the two companies. He has the responsibility of maintaining the interests of both the companies and keeping both of them happy and thus helping to grow the inter-organizational relation. In t his stage also he has to use his people skills to ensure that everything is going smooth. 2. 6 Sell the Results: This is the final stage of this six stage internal sell process. The results of the deal, the final success story should be communicated to everyone. The sales figure of Australian Home, the growth in revenue and other financial figures should be communicated to everyone. He should also not forget to thank everyone and mention their contributions everywhere. This can be explained with the help of the Double Loop Learning concept as proposed by Argyris, 1976. Single loop learning is only problem solving and is a one way approach. This helps only in improving the system as it exists. But double loop learning is more than just solving the problems. This involves questioning the underlying assumptions and beliefs behind the techniques in which we do something, goals and values. The final outcome is the result that we get. We should analyse this result and try to learn from it. This learning can help in building the underlying assumptions which explains why we do something. This will also help in the techniques, goals, values and strategies which explain what we do. The outcome of building a successful business relation with Australian Home should be considered as a learning experience for the company Super-Ware. The results should be communicated to one and all within the company. This will help in internal sell process in future for other decisions in other situations. References: †¢John Bradley Jackson, â€Å"Internal Selling Can Be The Hardest Sale† †¢Rackham, 1987, SPIN Selling Technique †¢Spiro, Weitz, 1990, Adaptive Selling †¢Jennifer McFarland, 2001, â€Å"The Inside Sales Job† †¢Friesen, M. E. , 1998, â€Å"The Internal Sell Process† †¢E. Berne, 1986, Transactional Analysis †¢Peter Senge, Ladder of Inference †¢Brandenburger and Barry, 1996, Co-opetition †¢Argyris, 1976, Double Loop Learning How to cite Internal Selling: â€Å"Putting Theory Into Practice†, Papers

Analysis of I dont kiss strangers Essay Example For Students

Analysis of I dont kiss strangers Essay Joshua GrantEnglish 102Section: 26January 31, 2002The analysis of I Dont Kiss StrangersIn the short story, I Dont Kiss Strangers there is a man versus man conflict regarding a couple who may never see each other again. In the beginning of the story there is little indication of foreshadowing of what will happen in the end. Therefore the reader is completely unaware of the outcome of the story. Written in the first person, the story takes place at a loud party with many intoxicated adults. A boyfriend has been drafted into the army and the love struck couple faces the chance of him not coming back. The author of the story, Shirley Jackson sets the mood with a sense of disbelief and shock as the story progresses and gets more in depth. The story gives clues of foreshadowing when someone tells him he cannot just go up to a girl and blatantly say come on outside into the air, we gotta say goodbye somehow.That statement kind of gives the reader clues that he wants to go somewhere else and spend his last night with her. Throughout the story, the protagonist tries to persuade his girlfriend to go to a different place other than a party to say Good-bye. However, she acts stubbornly and refuses to leave the party in fear that the liquor would be too far away. Using the liquor as a comfort zone so she does not have to face reality. In my opinion, she is trying to make it easier on her self by trying to avoid the fact that he is leaving and all she will have is memories. She talks about how long of a time it will be by saying that she want even know how the next guy will sound to her or that the next time she runs out of cigarettes she want have him to go get them. In my opinion, she says he will be different because over the year both of them will mature and the war will change him. The antagonist feels sorry for her self and goes on to say that if he does come back that neither he nor she will ever be the same again. The climax occurs when the couple is located in the bathroom discussing their dilemma. This is where the hints of foreshadowing in the beginning of the story start to really stand out. She really puts things blatant about not wanting to go somewhere else to talk. The reader is trying to debate whether or not she will give in and go to a quieter place to say their good-bye. However, she keeps stating that nothing is going to be the same when he gets back. He does not want the last evening they have together to get spoiled but she states that she has spoiled many evenings before and why should this one be any different. Eventually she reinforces the fa ct that she will have to go on living without him for a year or even more. Finally, she leaves him in the bathroom broken hearted. She turned away and said, No, I do not kiss strangers. You ought to know that by now. What I got from this statement is that in her mind he has become a stranger now because he is about to leave to become a soldier and she is trying to act like nothing ever happened so she want get hurt as bad. In conclusion, the reader is left with a grudge against the woman. Hoping that the story has not ended and she will come back to leave him with his wish that they could spend his last night together, alone and to comfort each others pain. .u8c3476ed1b2e64328277984e98c760b8 , .u8c3476ed1b2e64328277984e98c760b8 .postImageUrl , .u8c3476ed1b2e64328277984e98c760b8 .centered-text-area { min-height: 80px; position: relative; } .u8c3476ed1b2e64328277984e98c760b8 , .u8c3476ed1b2e64328277984e98c760b8:hover , .u8c3476ed1b2e64328277984e98c760b8:visited , .u8c3476ed1b2e64328277984e98c760b8:active { border:0!important; } .u8c3476ed1b2e64328277984e98c760b8 .clearfix:after { content: ""; display: table; clear: both; } .u8c3476ed1b2e64328277984e98c760b8 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u8c3476ed1b2e64328277984e98c760b8:active , .u8c3476ed1b2e64328277984e98c760b8:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u8c3476ed1b2e64328277984e98c760b8 .centered-text-area { width: 100%; position: relative ; } .u8c3476ed1b2e64328277984e98c760b8 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u8c3476ed1b2e64328277984e98c760b8 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u8c3476ed1b2e64328277984e98c760b8 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u8c3476ed1b2e64328277984e98c760b8:hover .ctaButton { background-color: #34495E!important; } .u8c3476ed1b2e64328277984e98c760b8 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u8c3476ed1b2e64328277984e98c760b8 .u8c3476ed1b2e64328277984e98c760b8-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u8c3476ed1b2e64328277984e98c760b8:after { content: ""; display: block; clear: both; } READ: Maslahah Mursalah EssayWords/ Pages : 643 / 24

Anna Blair Etheridge essays

Anna Blair Etheridge essays Anna Blair Etheridge was an honored civil war nurse. She was well known to the people who fought in the war. Information about her childhood is scarce. She joined the army as a cook, and ended up being a nurse. She devoted her life to the army from the first battle at Blackburns Ford, in 1861, until the last battle at Petersburg, in 1865. Anna was born and raised in Detroit. There she lived in a small house with her dad, and her housekeeper named Belle. Later on when Anna turned twelve, she and her dad moved to Wisconsin, leaving behind a great friend named Sophie, and Belle. They were living in a one-room apartment. During that time she meet a new friend named Clara Jenkins. They loved to cook together. Clara always complemented her on how well she cooked. Soon after, Annas dad became very ill. She nursed him until he died. Not knowing what to do, she took Claras advice and moved back to Detroit with her friend Sophie and her family. Sophie was glad to see Anna back. The first few days together, they visited all the places they used to enjoy before Anna moved. Later on at dinnertime, Will, Sophies brother, said he was going to join the Union Army of Potomac to fight in the war. Union Army, were words Anna couldnt get out of her head. She wanted to join so badly. Anna didnt know how to break the news to Sophie. She finally did at dinnertime. Sophies parents were stunned too. They tried to talk her out of it but Anna followed what her soul told her to do. The next day Will and Anna went to sign up. The general at the sign up booth was only accepting eight girls to wash and clean. She waited in line for hours. When the general read the names off, she was amazed to hear her name was called. She was so overjoyed she couldnt sleep that ...

The Appeal to (Irrelevant) Authority (Logical Fallacy)

The Appeal to (Irrelevant) Authority (Logical Fallacy) The appeal to (false or irrelevant) authority  is a  fallacy in which a rhetor  (public speaker or writer) seeks to persuade an audience not by giving evidence but by appealing to the respect people have for the famous. Also known as ipse dixit and ad verecundiam, which means he himself said it and argument to modesty or respect respectively, appeals to authority rely entirely upon the trust the audience has as a speakers integrity and expertise on the matter at hand. As W.L. Reese puts it in Dictionary of Philosophy and Religion, though, not every  appeal to authority  commits this fallacy, but every appeal to an authority with respect to matters outside his special province commits the fallacy. Essentially, what he means here is that although not all appeals to authority are fallacies, most are - especially by rhetors with no authority on the topic of discussion. The Art of Deception Manipulation of the general public has been a tool of politicians, religious leaders and marketing experts alike for centuries, utilizing appeal to authority often to support their causes with little to no evidence for doing so. Instead, these figureheads use the art of deception to leverage their fame and recognition as a means to validate their claims.   Have you ever wondered why actors like Luke Wilson endorse ATT as Americas largest wireless phone coverage provider or why Jennifer Aniston appears in Aveeno skincare commercials to say its the best product on the shelves? Marketing firms often hire the most famous A-list celebrities to promote their products for the sole purpose of using their appeal to authority to convince their fans that the product they endorse is worth buying. As Seth Stevenson posits in his 2009 Slate article Indie Sweethearts Pitching Products, Luke Wilsons role in these ATT ads is straight-up spokesman - the [ads] are horribly misleading. The Political Con Game As a result, it is important for audiences and consumers, especially in the political spectrum, to be doubly aware of the logical fallacy of merely trusting someone on their appeal to authority. In order to discern truth in these situations, the first step, then, would be to determine what level of expertise the rhetor has in the field of conversation.   For instance, the 45th President of the United States, Donald Trump, often cites no evidence in his tweets condemning everyone from political opponents and celebrities to supposed illegal voters in the general election. On November 27, 2016, he famously tweeted In addition to winning the Electoral College in a landslide, I won the popular vote if you deduct the millions of people who voted illegally. However, no evidence exists that verify this claim, which only sought to alter public opinion of his opponent Hillary Clintons 3,000,000-vote lead over him in the popular vote count of the 2016 U.S. election, calling her victory illegitimate.   Questioning Expertise This is certainly not unique to Trump - in fact, a large majority of politicians, especially while in public forums and on-the-spot television interviews, use an appeal to authority when facts and evidence are not readily available. Even criminals on trial will use this tactic to attempt to appeal to the empathetic human nature of the jury in order to sway their opinion despite contradictory evidence.   As Joel Rudinow and Vincent E. Barry put it in the 6th edition of Invitation to Critical Thinking, no one is an expert on everything, and therefore no one can be trusted on their appeal to authority every time. The pair comment that whenever an appeal to authority is introduced, it is wise to be aware of the area of expertise of any given authority - and to be mindful of the relevance of that particular area of expertise to the issue under discussion. Essentially, in every case of appeals to authority, be mindful of those tricky appeals to irrelevant authority - just because the speaker is famous, doesnt mean he or she knows anything real about what theyre saying.

Compare and Contrast the film Almos' a Man to the story A Man Who Was Essay

Compare and Contrast the film Almos' a Man to the story A Man Who Was Almost a Man by Richard Wright - Essay Example The setting of the film and story is a vital aspect to consider when going through the various aspects they bring forth. In both of the works, the setting or rather the conditions that the two live are very deplorable and are why they go through the suffering that they do. The setting in the story depicts poor conditions people were subjected too and the same is seen in the film, where Dave had to work and struggles to have an identity as he was treated like a child. In earlier days, people did not have any compassion and treated people that they thought were of ancient decent poorly (Brignano). Dave in the film and in the story by Richard Wright seems to have a common decent provided they were white. The only issue that made them different is the fact that they did not live in as appropriate conditions as their employers. Character is another important factor to incorporate in the analysis aiming at understanding the concept that the film and story bear. In the story and in the film, Dave has an attitude problem. This is depicted in both the film and story where Dave thinks that owning a gun will get him respect from people. In the film and story, Dave struggles with finding his purpose in the world and this can be explained further by the social differences that existed in society where whites were deemed superior and he felt that he had to have a purpose in the world. Symbolism in the story is that of poverty. Both the story and the film depict how Dave and others like him used to work for rich families in the fields so that they could have a place to live and support themselves. That was the time that slavery was at its peak. Many of the people that used to work at that time were very poor and did not have a place to live. This led to them getting work from the rich so that they could get enough money to go by. These rich families were very influential and rude to workers and thus the reason many of

Entertainment Law Essay Example | Topics and Well Written Essays - 4000 words

Entertainment Law - Essay Example The advantages of this form of business would be that this business form is easy to establish and there are no legalities involved in setting up. Once the business is set up Vick can start trading as early as possible. An overwhelming advantage of being a sole trader is that one is not required to answer to anyone as they are the sole owners. Decisions regarding the company can be made quickly and efficiently. However, being a sole trader can have a number of disadvantages such as a lack of collective minds. The owner may not have sufficient experience or knowledge to run the business and perhaps being in a partnership would help him. Being a single owner of a business can greatly affect the social life of a person as a holiday would mean a closed office. Economies of scale are also difficult to achieve and cost of production is comparatively high. If Vick decides to go into a partnership he will have to invest less capital into the starting of the business but as such the profits from the business will also have to be shared equally amongst the partners. The variety in terms of minds in the ownership will help to enhance the business through the integration of qualities from all partners. Work can be shared and so can be the liabilities of the business. If the business does incur debt in a partnership there are fewer chances of personal assets being sold off. Once again this business form has downsides of which the first would be the lack of freedom in decision making. Contracts are also required to maintain legal constraints on the business and the profit division terms need to be defined. And if one partner wishes to either retire from the business or expires the partnership is defunct. As far as a public limited company is concerned, it will allow shareholders to have limited liability in the business and raising capital is easier as an additional issuance of debenture and

Analysis of the International Accounting Standards on Inventory

Analysis of the International Accounting Standards on Inventory This eassy mainly introduced the information about the International Accounting standards of Inventory(IAS 2). First, we introduced the background of the IAS 2; then we discussed the major requirements of the standards and the importance of these requirements; after that we critically evaluate the IAS 2. Background The IASs, International Accounting Standards, which issued with the IASC setting up in 1973, are the common standards followed by accountancy bodies. Then, the IASB with new accounting standards (IFRS) and more member countries was founded to replace the IASC. Both of the two committees concerned with the regulation improvement and global harmonisation of international accounting. Inventory valuation plays a vital role in the profit calculation and assets valuation process. However, method differences and controversy still exist in stock valuation among different companies. In terms of that, a consistent benchmark seems necessary to eliminate them and compare companies profit on the same basis. IAS 2 is such an international standard to offer regulation and method for inventory. Its first draft of Valuation and Presentation of Inventories came out in 1974, and was brought into the IAS one year later. The former standard of stock (IAS 2(1993)) set up in 1993 and it took effect on the date of January 1st 1995. Since IASB replaced of IASC, the modified version was published in 2003 and it took effect in 2005. Aiming to obtain the accurate calculation result of cost and subsequently expense of inventory, IAS2 mainly concern with the write-down to Net Realizable Value. In order to allocate cost to stocks, it provides cost principle as well. To be more specific, IAS2 classifies that the inventory includes finished products, goods in process and raw material. Furthermore, it also contains measurement of inventory, fundamental principle of IAS2, write-down to Net Realizable Value, expense recognition and the required disclosures as well. Requirements and importance of IAS 2 There are many requirements of the inventories in International Accounting Standard, in terms of IAS 2 regulate how to analysis the cost of inventories, how to measure inventories, how to assign inventories etc. The first requirement is that the cost of inventories is the total cost to deliver inventories to their present location and condition. According to IAS 2 (2005) cost of inventories shall comprise all costs of purchase, costs of conversion and other costs incurred in bringing the inventories to their present location and condition. The second requirement of IAS 2 is that inventories should be measured at the lower of net realisable value and cost on an item by item basis Once measured, the lower of net realisable value and cost must be used as an asset in the balance sheet. When the inventories net realizable value below its cost, it means that the future economic benefits will less than its carrying amount, which are brought to the companies by inventories. Therefore this part of the loss should be deducted from the value of assets, and included in accounting subjects of current profit and loss. Otherwise, there will be the phenomenon of virtual assets. Thus, we should use the lower of the net realisable value and cost in the stocktaking process. The third requirement of IAS 2 is that the cost of inventories should be assigned by using the First-in First-out (FIFO) or weighted average cost formula unless there are some special inventories. IAS 2 does not require that the fairest possible approximation to the cost should be reflected by the formula used. Therefore, the Standard gives the FIFO, as well as the weighted average cost formula for free choice. Accounting to Wikipedia (2009), FIFO is an abstraction ways of organizing and manipulation of data relative to time and prioritization. This method describes the principle of what comes in first should be handled first, what comes in next waits until the first is finished. FIFO is the formula, which is frequently-used, to bear the cost of inventories which are out and which are still in. Weighted average cost formula is easier than others, also when the market price rising up or falling down, this formula is easy to calculate the average unit cost of inventories, in order to s hare the cost of inventory is more trade-offs and objective. Options IAS 2 offers some optional rules for companies to choose. These options, to a certain extent, affect the internationally implement of IAS. The following essay will list three primary options. Firstly, IAS 2 stipulates two alternative formulas for measuring the cost of inventories, which are first in, first out (FIFO) and weighted average. FIFO assumes that goods sold are those produced earlier. That is to say, the cost of inventories is those produced later. This approach may lead to underestimate cost and overestimate gross profit in the year of inflation. Weighted average is the average cost of all units currently in stock at the time of reporting. (kcsi) IAS 2 is not mandatory for which formulas companies should choose. Obviously, these two optional formulas would measure different cost of inventories. Secondly, IAS 2 stipulates that normally expenditure incurred is not recognized as cost of inventories. Nevertheless, IAS 2 supplies option of including some expense of inventories or not in the cost. For example, it is appropriate that non-productive indirect expense could be part of the cost of inventories if they are for special projects. Apart from that borrowing cost of inventories could be included in the cost under special circumstances. Thirdly, there are two optional techniques in the inventories cost measurement, standard cost method and retail method. IAS 2 requests retail industry use retail method to measuring the cost of inventories. However, other industry could apply either retail or standard cost method, which may result in discrepancy between companies that use different methods. Applicability At present, IAS 2 is widely implemented in Asia and Europe, while US GAAP plays a significant role in North America. This becomes a critical restriction factor of the applicability of IAS 2 internationally. Most stock exchanges in the world incline that quote companies should treat IAS 2 as financial report benchmark. It could improve the transparency and reliability of inventories information if listed companies apply IAS 2. Besides, more and more multinational corporations apply IAS 2 on their own, such as Air France, Nestle and Adidas. Owning to multinational corporations have companies in more than one country, it would be convenient for parent companies to consolidate statement if parent and subsidiary companies all implement IAS 2. Although IAS 2 has been applied by most countries worldwide, during the process of applicability IAS 2 internationally, some deficiencies still have arisen inevitably. Take net realizable value as an example. IAS 2 prescribes it as the estimated selling price in the ordinary course of business less the estimated costs of completion and the estimated costs necessary to make the sale(Birzeit Consulting). With regard to costs of completion and costs necessary to make the sale, IAS 2 does not list exact items, which implies lacking comparability between companies. The defects cause that some countries apply their own national accounting standard which are related to their national conditions. Opportunities for creative accounting The item inventory plays a significant role in companies operation and financial performance since it is not only determines the computation of profit, but also impacts the valuation of assets which displayed on the balance sheet. IAS 2 probably is a comprehensive guidance which prescribes systematic accounting treatments for inventory in terms of the determination of inventorys cost, the recognition of correlative expense, and the formulas for assigning costs to inventory. Despite the constraint of IAS 2, it is acknowledged that there are several stratagems for those unethical companies to manipulate their valuation of inventory, thereby expressing a fictitious favourable performance to the authorities and public. A study from Committee of Sponsoring Organizations of the Treadway Commission (COSO) described that there is no area of accounting provides more opportunities for subjectivity and creative accounting than the valuation of inventory. More precisely, because of the close relationship between the inventories and revenues, companies often tend to inflate their revenues by overstating the value of inventories which is a direct and effective measure. There are a number of approaches to manipulate the value of inventory and those methods are mainly categorized into three aspects which are time horizon, NRV and overhead. Firstly, because IAS 2 do not have detailed guidance in respect of time dimension, companies usually like to employ tricks at the end of fiscal year by utilizing cut-off procedures. Assume that goods are delivered to a company at the last day of fiscal year 200X but the invoice date is at the first day of next fiscal year. In this situation, the company probably takes the goods into inventory immediately but not records the purchase invoice. The premature recording of inventory leads to the automatic increase of revenue which displays a false boost on the financial report. Furthermore, companies can falsify a transfer of non-existent inventory at the year-end which is difficult to confirm by auditors. Thus, the overstated value of inventory will generate from these fictitious in transit inventories. Secondly, IAS 2 adopted a specific method which is use the lower figure of net reliable value and cost to measure inventory. This measurement concerned the true value of inventory in a large extent and let this valuation reflects the real market appropriately; on the other hand, it also provides opportunities for frauds because the calculation of NRV is largely depends on accountants anticipations. More specifically, it is obvious that the extent of provisions should be reduce to NRV are highly subjective and manipulative. Just like Barry Elliott argued that a provision is an effective smoothing device and allows overcautious write-downs to be made in profitable years and consequent write-backs in unprofitable ones. Thirdly, although IAS 2 provides guidelines for allocating appropriate overhead into the cost of inventory, the distinctions between diverse of overhead are still hardly to be distinguished exactly. Companies might find opportunities of manipulation and include those overhead which indirectly attributable to production in the inventory valuation, thereby differing the influence of overhead and so rising profits. Weaknesses and Improvement Overall, the statements about the inventory at the International Accounting Standards (IAS) are understandable and comprehensive. However, it seems that problems still obviously exist in the inventory standards. Firstly, the calculation methods for the same industry are not unified. Although IAS2 has cancelled LIFO method, two different methods are still available: FIFO and weighted average method. Different methods of calculation will produce different results. Thus, it makes no sense for the companies of the same industry to compare the ratio results. Therefore, the standard should be more detailed. First, it should select the most appropriate measurement based on the characteristics and nature of various industries. Second, it should be clearly defined that all the companies in the same industry should adopt the same measurement method. These two measures help to eliminate difference, and subsequently to promote development of harmonisation. Secondary, it offers the opportunities for creative accounting. There are many cases about listed companies involved in the stock fraud, and the most famous one is the U.S. Fallmos case. Its creativer Monas first get a pharmacy located in Ohio, and in the subsequent decades, he acquired another 299 stores, then he formulated a company called Fallmo. Unfortunately, all of these brilliants are fraud based on the overestimation of the inventory. Such a fraud ultimately led to the bankruptcy of Monash and his company as well. At the same time, the Big Five firm who provided audit services to it also lost millions of dollars. From these cases, it seems that fraud happened owing to the inadequate inventory management system. In order to prevent companies from cheating by inventory, the standards should require the audit firm to check the companys inventories regularly. The third one is that the International Accounting Standards failed to keep pace with the times process. With the development of enterprises, it generates a lot of new inventory management methods, such as the Just-In-Time (JIT) method. JIT originated from Toyoda in Japan, it was created by Sakichi Toyoda, the founder of Toyota, his son Kiichiro Toyoda and the engineer Taiichi Ohno. Toyota implemented the Kanban management which runs with the physical. For example, when an order which includes the requirements of the delivery time is proposed, Toyotas workers entered these information on the Kanban. The ordering department get the ordering information through Kanban and give the new order to the production department through Kanban, and so forth; all orders will be connected to the entire department. Aiming to eliminate waste, reduce costs and improve economic efficiency, its core is to seek a non-stock production system or to minimize inventory production system. In that case, it is the reverse order of the traditional mode which product first then looking for customers. Although the demands of JIT are high, many companies have adopted this approach, such as Dell Inc. In the JIT, the zero inventory is the main goal. Thus, the traditional methods such as FIFO and weighted average method lost the meaning of their existence, and the traditional fields of the closing stock inventory system and the perpetual inventory system also appears to be meaningless.

Family And Literacy

As a child growing up, my parents had already shared to us different stories from mythical/folk tales to the tales of other family members. The typical childhood stories, i. e. The Three Little Pigs, Little Red Riding Hood, etc. , were not also lost in the classroom arena as well. These stories were the first glimpses of the moral backbone that one adopts and also served as the first taste of reading and writing, the fundamental necessities in formal learning.Concerning the moral background, these stories had taught me the valuable lesson of integrity, empathy, sympathy, kindness, and the lesson that two wrong could not make a right, and elders should be respected. Telling and reading stories with a child could definitely give the child certain ideas. My mother rarely read me stories but I still developed a knack or liking for reading novels and poetry. The precious times that the stories were told had given me this certain enthusiasm. It has driven me to have a certain passion to le arn how to read and write on my own and these were powerful backgrounds to help me in my formative years.Being a parent, an aspiring teacher and a former child, I could draw a conclusion that parents could help pave the way for children to easily adjust to formal schooling. Parents could further develop the basic learning abilities of children by encouraging their natural curiosity and imagination. A child’s learning usually starts at home with the parents and the development of these first steps could be furthered by the school. It was said that the child could learn with the help of the parents through constant exposure to Environmental Print (Jo Anne L. Vacca, 2005).The parents could do this by accessing what is readily available at home. They could make use of the television set. A parent then could sit down with the children and explain what could be seen. They could devise a plan where their children could do some activities concerning the television show like scribblin g down some words that they had encountered while watching. This just a start and a glimpse to the help that parents could extend to their children. REFERENCE Jo Anne L. Vacca, R. T. V. , Mary K. Gove, Linda C. Burkey, Lisa A. Lenhart, Christine A. McKeon. (2005). Reading and Learning to Read (6th ed. ). Boston: Allyn & Bacon.

How Does the Writer of This Text Use Language and Grammar Essay

The author uses jargon, puns and compound sentences to shape his readers response. This is done by paying attention to his audience which is the readers of the Metro, which are public transport users. Also to his purpose which is to entertain his audience. Puns are used to give a light-hearted effect to entertain his audience. This is evident where the author says â€Å"A new musical talent spreads his wings†. This provides entertainment to his readers in the form of comedy. Additionally the words he uses acts as a metaphor, yet in this case the phrase is quite literal as he is talking about a fly. This quite an effective pun. The use of puns provides amusement to his audience and by placing this pun at the beginning of this article it makes the reader intrigued to read on. Furthermore puns are used throughout the article to keep the reader engaged. Jargon is used also as a way to present his readers with photography knowledge. He uses a quote from the photographer which says â€Å"†¦to give a refreshing view on insect marco-photography†. By using this the author gives the public a small insight to what technology goes into taking these photos. This uses of jargon also presents another purpose as it shows the photographer of these fly photos to be a professional within this business. Also that it makes it easier for people who know about the subject to follow, as specialized terms can be used without losing information. This is useful as he has a very wide audience and some may understand these terms. The use of compound sentences adds more detail and information. The author says â€Å"Nearly all the photographs of Mr Fly, whose first name was Gerald, were taken in Mr Hendrickx’s bedroom, using mostly natural light and a small eight megapixel camera.† By saying this the author adds more richness to the sentence and therefore by doing so adds more information to his readers. By adding more information the author can entertain his audience which are on the public transport on their journeys. Furthermore that by using compound  sentences it is more effective in creating a balance between two important pieces of information, thereby leaving the reader with a better understanding of the article. To conclude by using all this techniques the author of the text can keep his audience engaged and entertained while reading his article and furthermore provide them with information which they may not of known prior.

How Does the Writer of This Text Use Language and Grammar Essay

The author uses jargon, puns and compound sentences to shape his readers response. This is done by paying attention to his audience which is the readers of the Metro, which are public transport users. Also to his purpose which is to entertain his audience. Puns are used to give a light-hearted effect to entertain his audience. This is evident where the author says â€Å"A new musical talent spreads his wings†. This provides entertainment to his readers in the form of comedy. Additionally the words he uses acts as a metaphor, yet in this case the phrase is quite literal as he is talking about a fly. This quite an effective pun. The use of puns provides amusement to his audience and by placing this pun at the beginning of this article it makes the reader intrigued to read on. Furthermore puns are used throughout the article to keep the reader engaged. Jargon is used also as a way to present his readers with photography knowledge. He uses a quote from the photographer which says â€Å"†¦to give a refreshing view on insect marco-photography†. By using this the author gives the public a small insight to what technology goes into taking these photos. This uses of jargon also presents another purpose as it shows the photographer of these fly photos to be a professional within this business. Also that it makes it easier for people who know about the subject to follow, as specialized terms can be used without losing information. This is useful as he has a very wide audience and some may understand these terms. The use of compound sentences adds more detail and information. The author says â€Å"Nearly all the photographs of Mr Fly, whose first name was Gerald, were taken in Mr Hendrickx’s bedroom, using mostly natural light and a small eight megapixel camera.† By saying this the author adds more richness to the sentence and therefore by doing so adds more information to his readers. By adding more information the author can entertain his audience which are on the public transport on their journeys. Furthermore that by using compound  sentences it is more effective in creating a balance between two important pieces of information, thereby leaving the reader with a better understanding of the article. To conclude by using all this techniques the author of the text can keep his audience engaged and entertained while reading his article and furthermore provide them with information which they may not of known prior.

Study of people and change - Free Essay Example

Sample details Pages: 10 Words: 3038 Downloads: 6 Date added: 2017/06/26 Category Uncategorized Essay Type Argumentative essay Did you like this example? Change, change, change were all for change. We want to see him change, her change, them change. We want to see the organisation change. Don’t waste time! Our writers will create an original "Study of people and change" essay for you Create order We want to see everyone change. We want to see everyone else change. Yes, were all for change as long as we dont have to change, but its a fact of life; we are all changing every day. Our environment is changing, our culture is changing, and the way we work is changing. The outside dynamics, technologies, strategies and plans are continuously changing. We are left with three options: We can fight it and delay it, but well change eventually. We can ignore it and hope it will go away but it wont, and well be overcome by it. We can embrace it, look forward to it, and well find our trip through life much more interesting, controllable, and enjoyable. (Buchanna, 1999) Process of Change Source: According to the given case study of Mybank there is also an element of change which the senior management tried to implement because of the external environment factors and the change which they tried to implement is quality management programme with the focus on cost reduction means they just formed a team of their employee and ask them to remove the inefficiencies that occurred during the process of change. As we move further we will discuss various drivers and restrainers of the Mybank, typology of the change, role of change agent, change management models and various outcomes from the learning from the case of Mybank and suitable recommendation for the better change. Drivers and Restrainers The forces helps organisation to move ahead with aim of implementing the change in successful manner but there are certain forces which pushes back the organisation objective of implementing the change. These forces are known as drivers and restrainers (Johnson, 2005). When any organisation plans for change they will need a drivers which facilitate their process of change but during this process the organisation can face obstacles also which are restrainers and during the implementation of change in Mybank case there were several drivers and restrainers which comes on the way of implementing the change. These drivers were the senior management who started the change by trying to present the quality improvement programme with consideration of better quality service to its customers and this was done by formation of teams of its employees which will remove the inefficiencies. Moreover, they consulted the consultants also to ease the process of change because they have more experience . But all these changes were considered by not ignoring the fact of cost Mybank was very specific and focused about the cost reduction. So when the implementation was on its way Mybank suffered with restrainers also that were the difference between the employees because everyone had different point of view regarding to change. Ego clashes between the departmental managers and regional lending managers, rejection of recommendations by senior managers, work over load for employees after the change, and the two separate lending loans section which resulted in ambiguity of data of clients. These all were the restrainers. Below Section will discuss more about the force field analysis Force Field analysis A force field analysis is a problem solving tool used to identify the reasons (forces) that support or oppose two positions to a question and the strength of each force. Kurt Lewin (1947) was the originator of the concept. Force field analysis could be used by to answer question, What factors affect the acceptance or resistance to a particular change? the assumption of a force field analysis is that it is easier to reduce the factors that are resistant than to increase the strength of the driving (supporting) forces. Below is the view of force field analysis. Force Field Analysis Source: (Stacey, 1993) Typology of change Tuning: It is very minute change that made by the change agents for the betterment of the organisation. It mainly focus on the customer satisfaction and this change is anticipatory change and according to the Mybank case the small change of quality for the better customer satisfaction has been implemented. Adapting: This change occurs with respect to the external activity like competitors new form of service and customer unpredictable reaction about the product and this change is reactive. With consideration of the fact of external environment Mybank hired the outside consultant to have competitive edge and ease the process of the change. Reorientation: This is one of the major organisational change that come on the way of process. In Mybank case the major change occurred when they got to know that they have to integrate the two lending loan section. This change is also anticipatory change. Recreating: This change gives response to the major changes in the form of dramatic shift. This is also reactive change. (Stacey, 1993) Change Management Models Anticipating Change It is the process which is having the very well defined and crystal clear model for the forces and the change in an organisation. There are two ways of doing the change i.e. planned change and unplanned change. As name suggest the planned change is the proper planning for the making the implementation of change in successful manner and this change and it is very important because the organisation do a lot of research with proper planning(Nilikant and Ramnarayan, 2006). On the other side unplanned change is the change when some mishappening occurred in the team like different member have different point of view in respect to change and it is very difficult to control the unplanned change because it comes suddenly during the process of change. Appreciating change makes the organisation aware that what is the requirement of change, what the results of the chosen change are and what are the best possible option available that help organisation with the aim of cost balancing. It compris es of 2 views i.e. Mental Models and Content Change. When we look at the case study of Mybank there were need of the change of quality and the implementation is done by making the inner teams which further remove the inefficiencies occurred during the implementation of change. (Nilikant and Ramnarayan, 2006) Content of Change Some ethics and principle means a lot to the organisation and they stick to that only. With global environment changing day by day and lot of organisation make changes according to this active and competitive environment. With respect to these changes an organisation can make a start from quality, marketing, technology and marketing(Nilikant and Ramnarayan, 2006). Technology changes frequently and it is not about only the technical side but it is more into collection knowledge, data and activities which further help organisation to achieve the desired outputs. To sustain and maintain the brand in this competitive environment is the daunting task for any organisation. There are two thing that occurred in Mybank case i.e. they focussed on the Multiskilling of the staff because they want to meet the expectations of the customers because they knew that they are only who drives any organisation and if they able to meet the expectation of the customer it means they are on the right path and if not then they have to reconsider the change(Nilikant and Ramnarayan, 2006). Now comes the element of cost which is again the difficult task for an organisation because cost balancing is very difficult to maintain and in Mybank main focused was on the cost reduction with parallel implementation of quality programme. Now the final content of change is Marketing which can be done by giving good service to the customers and exploring various distribution channels. Mental Models This model is well defined by the Senge and he believes that organisation is generally not aware of the mental models and their effects on the individuals behaviour of an organisation. Mental Model are having two form one form consists of simple straight strategy which is known as the strategic planning which consists of SWOT analysis i.e. strengths, weaknesses, opportunities and threats. Other form or mental model create a lot of impact on the organisation failure and success. Mental model helps organisation to get the best output . (Nilikant and Ramnarayan, 2006) Mobilising Support When Organisation decides for the change and with the help of staff only they will able to implement the change. For this, the senior level management has to convince the staff and the other people which are linked to the organisation because with the full participation, involvement, dedication, commitment of the staff they change will get successful. Mobilising support is not an easy process because to control the staff and to convince them for the change requires lot willingness and patience. According to the Mybank case the senior management tried to hire consultant which further tried to convince staff to focus on the strategies that has been advised by consultants. At the end they want the employee full dedication for the change. (Nilikant and Ramnarayan, 2006) Executing Change Execution phase is very critical for the organisation and most of the organisation fails while implementing the change because of improper execution change. The organisation is having different kind of resources like finance, staff which plays a very important part in implementation of the change and requirement of these resources needed when quick change occurs in environment like competitor developed new product and services and it is believed that organisation always lack these resources when sudden change occurs and an organisation needs proper strategy to overcome this problem of resources. According to the case study Mybank implemented both the top down and bottom approaches with the help of consultants to get the desired aim of achieving the quality. (Nilikant and Ramnarayan, 2006) Building Change Capability To built the change capability is again a daunting task for any organisation and it is said that organisation always lack this capability. Organisation always ready to invest and build the capability to move forward which helps them to fight with the change but only few of them able to overcome. If they able to achieve the building capacity change then they can quickly able to achieve their targets and aims. In a nut shell capability change is very important part that organisation has to consider. According to the case Mybank tried to multiskill their employees and trained them because by investing on employees they can eradicate the difficulties that come their way. (Nilikant and Ramnarayan, 2006) Change Agent Cummings and Worley (2005) define a change agent as a person who attempts to alter some aspect of an organisation or an environment. Change agent may come from inside an organisation, in which case they are called internal consultants, or they may come from outside an organisation, in which case they are called external consultants (Stacey, 1993) Kotters view of change There are right mistakes organisation make while attempting to implement change. The eight mistakes include allowing complacency, failing to create a powerful guiding coalition, underestimating the power of vision, under communicating the vision, permitting obstacles to block the new vision, failing to create short-term wins, declaring victory too soon, and neglecting to anchor change firmly in the corporate culture. Each of these mistakes will be discussed in more detail below. Kotter (1996) proposes eight steps to leading organisational change and a procedure to overcome the aforementioned mistakes. Step one is to establish a sense of urgency by examining the market and competitors and identifying potential problems and major opportunities. Step two suggests leaders create a guiding coalition by assembling a team of people with sufficient power to lead the change to fruition while continuing to work as a team. Step three is to develop a vision and strategy to direct the cha nge effort while developing solid strategies for completion. Step four is to communicate the vision to all employees and subordinate leaders. Step five involves empowering broad-based action by getting rid of obstacles, changing systems or structures as necessary, encouraging risk taking, and generating new ideas. Steps six to generate short-term wins and recognise the people who make the wins reality. Step seven is to consolidate gains and produce more change by hiring, promoting, and further developing change agents in the organisation. Finally, step eight in the change process advocates anchoring new approaches in the newly defined culture, thereby more value for the customer and employees alike. Kotter change model places significant emphasis upon the senior leaders in organisational changes efforts. Kotters Eight Stages Model Source: (Stacey, 1993) People and Change William Bridges transition model is concerned with how change affects individuals. It examines the psychological transitions that people go through when they are exposed to change and pattern that these transition follow. Because organisations change when people in them change, it is important to understand the pattern of psychological changes within individuals undergoing an organisational change. According to the bridges, these are the phases people go through as part of a significant change. The phases are (1) letting go and ending phase, in which people need time to grapple with losing something that has become familiar and safe;(2) neutral zone, during which people need time to comprehend what the new order will be like once the change is implemented and how they can fit into it and be productive; and (3) new beginning, where people begin to behave in the new ways that are required by the change (Stacey, 1993). Bridges claims that one of the biggest challenges of leading chang e occurs because the leader knows about the change long before others in the organisation. Therefore, he or she spent time in the first two phases, at least, before the change is announced to most employees. Forgetting that they themselves took time to go through the phases, leaders see employees who are just beginning the letting phase as rigid or even hostile to the change. Another main point here in Bridges Model is that at any time people who are higher in management have had more time to learn about the deal of the change-so they are farther along on the psychological transitions path. Because it is hard for them to remember how it felt to be in previous stage, they see people in the earlier stages as hostile to the change when they are actually just in the earlier stages of the processing it and its effect on themselves. Bridges Model of Transition Source: (Johnson, 2005) Learning Single Loop and Double Loop learning When something goes wrong, many people look for another strategy that will address and work within the governing variables. In other words, given or chosen goals, values, plans, and rules are operationalised rather than questioned. This is single loop learning. An alternative response is to question the governing variables themselves and to subject them to critical scrutiny. This is described as double loop learning. Such learning may then lead to an alteration in the governing variables and thus a shift in the way in which strategies and consequences are framed. This is how Argyris and Schon (1978) describe the process in the context of organisational learning. Single loop learning is like a thermostat that learns when it is too hot or too cold and turns the heat on or off. The thermostat can perform this task because it can receive room temperature information and take corrective action. Double loop learning occurs when errors are detected and corrected in ways that involve th e modification of an organisations underlying norms, principles, policies, and objectives. (Nilikant and Ramnarayan, 2006) Single and Double Loop Learning Source: (Johnson, 2005) Recommendations for Mybank Four Core managerial competencies Decision-Making: This includes intuition and vision, the ability together and utilise information, understanding the practical and political consequences of decisions, the ability to overcome resistance, the skill to understand and synthesise conflicting views and to be able to empathise with different groups. Coalition-building: This comprises the skills necessary to gain the support and resources necessary to implement decisions. These include checking the feasibility of ideas, gaining supporters, bargaining with other stakeholders and presenting new ideas and concepts in a way that wins support. Achieving Action: This includes handling opposition, motivating people, providing support and building self esteem. (Stacey, 1993) Maintaining momentum and effort: This involves team building, generating ownership, sharing information and problems, providing feedback, trusting people and energising staff. An effective change Team It is necessary for the management to identify a team of people who will be responsible for promoting the changes required through commitment, communication and the provision of resources. Communicate the need for change Organisation and staff have a natural resistance to change as it challenges the organisations culture and often means additional work. It is therefore essential that the need to change is communicated clearly and convincingly in order to break down resistance. Employee commitment and involvement It is essential to ensure that the new way of working becomes integrated into organisations culture. The main way of gaining commitment to change is by involving staff in the development of potential changes and then in their subsequent introduction. Induction of change at the appropriate level Very few changes affect the entire organisation and when considering what needs to be different, it is important that managers identify exactly what and who needs to change. This is to ensure that proposed change will bring about the desired outcome. Sufficient Resources The introduction of change needs to be supported by the appropriate resources, such as money, staff training and staff time. Although money is important, allowing adequate staff time to develop and implement the change is even more so. Rewards and Recognition If you change the process and want to change individual behaviour patterns, you need to change the way you reward and recognise your staff. If you reward the people in the old way, theyll behave in the same old way. Considering Options The 5Cs of decision-making is a useful reminder of the process ahead of implementation: Consider -clarify the nature of the project, time and other constraints -identify the objectives Consult -gather the maximum amount of information available -call a meeting of those involved or their representatives. -decide at which point the consultation will stop Crunch review all the options and take decision -write down implementation plan. Communicate provide briefings on what will happen, why, and who the decision affects -make sure that everyone understands when decision is implemented